We’re a fiercely committed team that thrives on giving you an exceptional experience.
We take pride in every direct mail and fulfillment program we execute. Our outstanding quality and service is consistent regardless of a program’s size or complexity and our in-depth understanding of Canada Post requirements is invaluable to our clients.
We are never short of ideas or hesitant to share them.
We offer a great place to work where our entire team loves what they do. Our high level of engagement shows in the phenomenal work we produce.
We hold ourselves accountable to our clients and our colleagues focusing on our core values.
Our Core Values
Patience
We take the time to read and understand all tasks before starting because taking shortcuts is not worth the risk of making mistakes.
Communication & Transparency
We’re honest, ethical, and fair. We openly share information and work hard to build your trust.
Consistency
We strive daily to deliver an exceptional, unified experience in service and quality.
Innovate
We are continuously embracing change, moving forward, and innovating through technology.
Simplicity
We minimize complexity through clarity, focus, and clear communication.
Exceptional Service – Flexible and Innovative – Creative and Collaborative
"Don't wait.
Live each day.
Have a plan for yourself
and do it now."
— Rob van Velzen 1960-2011
A NOTE FROM AUDREY
In 1999 I had the good fortune to join The FSA Group, a company founded by my brother Rob van Velzen and I immediately fell in love with the print, fulfillment and direct mail business. What I enjoyed most of all was working closely with clients and helping them succeed by providing services they needed. I learned early on that if you do excellent work and provide clients with exceptional service, you can forge a lasting relationship that benefits everyone. In 2011, in the prime of his life, Rob had to sell FSA after being diagnosed with cancer. I was fortunate to have had so many amazing years working alongside such a great visionary and leader.
I opened Marketing Kitchen in the Spring of 2014 as a I knew that a smaller, more entrepreneurial environment is where I thrived. In the final stages of launching the business I was able to acquire the assets of Yvelo Mailing Services, a small direct mail shop that had my identical customer service beliefs. I could tell the moment I walked into their shop that they did great work for great clients, so it was the perfect acquisition with impeccable timing.
It’s very exciting to work in a flexible and fresh environment where we focus daily on innovation, quality, service and having a bit of fun.
— Audrey Jamieson
P.S. I’m always asked why the name "Marketing Kitchen". To me the kitchen is the one place where people like to gather, collaborate and create, and that's exactly what we do here at Marketing Kitchen.
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